At rghmart.com (“we”, “us” or “our”), your privacy matters. This Privacy Policy explains what information we collect, how we use and disclose it, and the choices and rights you have when you visit or transact on our website rghmart.com (the “Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect information you provide directly and certain information automatically when you use the Website.
Personal Information (collected when you provide it)
- Name, email address, phone number
- Billing and shipping addresses
- Payment card or other payment details (processed by third-party payment providers)
- Account registration information, order history, and customer support communications
Non-Personal & Usage Information (collected automatically)
- IP address, browser type and version, device and operating system
- Pages visited, time spent on pages, referring URLs, and click/usage data
- Analytics and performance data
Cookies & Tracking Technologies
We and our partners use cookies, web beacons, pixels, and similar technologies to personalize your experience, remember preferences, analyze traffic, and improve the Website. You can control cookies through your browser settings (see Section 5).
- How We Use Your Information
We use collected information for legitimate business purposes, including to:
- Process and fulfill your orders, payments, returns, and refunds
- Provide customer service and respond to inquiries or complaints
- Improve and personalize the Website, products, and services
- Send transactional messages (order confirmations, shipping notices) and, when permitted, promotional communications (you may opt out)
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our Terms of Service
- Sharing & Disclosure of Information
We do not sell or rent your personal information. We may share information as described below:
- Service Providers: Trusted third parties who perform services on our behalf (payment processors, shipping/logistics providers, hosting and analytics vendors, email/marketing platforms). These providers are contractually bound to protect your data.
- Legal & Safety: When required by law, subpoena, or court order, or to protect the rights, property, or safety of rghmart.com, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, user data may be transferred as permitted by law.
- With Your Consent: Any other sharing with your explicit consent.
- Data Retention & Security
Retention: We retain personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
Security: We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security.
- Your Rights & Choices
- Access & Correction: You may request access to or correction of your personal information by contacting us (see Section 8).
- Opt-Out: You may opt out of marketing emails by following the “unsubscribe” link in any promotional email or by contacting us. Transactional messages related to your orders cannot be opted out of.
- Cookies: You may manage or disable cookies through your browser settings. Disabling cookies may affect certain Website features.
- Account Deletion: If you have an account, you may request deletion (subject to legal and operational exceptions such as transaction records required for tax or audit).
- Data Portability / Other Requests: To the extent applicable law provides, you may request portability or other data subject rights; contact us for details.
- Third-Party Links & Services
The Website may contain links to third-party websites, plug-ins, or services. This Privacy Policy does not apply to those sites. We are not responsible for their privacy practices—please review their privacy policies before providing any personal information.
- Children’s Privacy
The Website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can take prompt action.
- Changes to This Policy
We may update this Policy periodically. When we do, we will post the revised Policy on the Website with the updated Effective Date. Continued use of the Website after changes are posted constitutes acceptance of the revised Policy.
- Contact Us : If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact : Email: hello@rghmart.com
